Terms and Conditions
Welcome to Golden Pet Grooming (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website goldenpetgrooming.com and any related services, tools, or applications (collectively, the “Services”).
By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Use of Our Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates any applicable laws or regulations
- Attempt to gain unauthorized access to any part of the website or its systems
- Use the Services to transmit spam, unsolicited communications, or harmful content
We reserve the right to suspend or terminate access to any user who violates these Terms.
2. Services Provided
Golden Pet Grooming provides:
- Mobile pet grooming services
- Pet hygiene and maintenance services
- Anesthesia-free pet dental cleaning
All services are subject to availability and scheduling within Miami-Dade, Broward and Palm Beach County.
3. Appointments and Cancellations
- Appointments must be scheduled in advance
- We reserve the right to reschedule due to weather, safety, or operational reasons
- Clients are responsible for providing accurate information at the time of booking
Failure to be present at the scheduled time may result in cancellation or additional fees.
4. Payments and Refunds
- All payments are due as agreed at the time of booking or service
- Prices may vary depending on pet size, condition, or service complexity
- Refunds, if applicable, are handled on a case-by-case basis at our sole discretion
5. Communication Consent (SMS, WhatsApp & Calls)
By providing your phone number, you consent to receive communications from us via:
- SMS (text messages)
- Phone calls
These communications may include:
- Appointment confirmations and reminders
- Service updates
- Customer support
- Promotions (only if you opt in)
Message and data rates may apply. Message frequency may vary.
You can opt out at any time by:
- Replying STOP to SMS messages
- Requesting removal via WhatsApp or email
We do not sell or share your phone number for marketing purposes.
6. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Design
- Graphics
is the property of Golden Pet Grooming or its licensors and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Golden Pet Grooming shall not be liable for:
- Indirect or incidental damages
- Loss of data or profits
- Issues arising from the use or inability to use our Services
All services are provided “as is” without warranties of any kind, express or implied.
8. Pet Owner Responsibility
- Owners must disclose any health conditions, behavioral issues, or special needs of their pet
- We reserve the right to refuse service if a pet poses a safety risk
- We are not responsible for pre-existing conditions or undisclosed issues
9. Privacy
Your use of our Services is also governed by our Privacy Policy.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.
11. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Effective Date.”
Continued use of our Services means you accept the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
Golden Pet Grooming
📧 Email: goldenmobilegrooming@gmail.com
📞 Phone: (786) 769-6161